Frequently Asked Questions
How long have you been in business?
We’ve been in business since 1989 and have been at our 115 Wade Road, Latham location for over 20 years.
I’m interested in learning more about building a pool in my backyard. How do I get started?
Just give us a call or drop us an email. We’d be happy to meet with you to review all the benefits of owning a Cypress Pool. We will work with and assist you in all of the stages of your purchase, from selecting the right pool for you, reviewing all of the options available, working with your budget, and ensuring that you get the perfect pool for your backyard.
How long does it take to build a pool?
It really depends on the scope and size of your project and what kind of pool you’re interested in. Most basic vinyl, fiberglass, and plunge pool installations can have you swimming in as little as 10 days or less. However, more complex projects can take as long as 45 days or more.
What options are available?
At Cypress, we include a lot of “options” as “standard” because they simply make sense. From variable speed pumps and glass media filters, mineral systems, LED lights, and the thickest vinyl liners available…to us those items are must-haves. However, the sky is the limit when it comes to other options and features. Spillover spas, automatic pool covers, slides, UV and ozone systems, water features, and deck jets…we can build whatever you can dream up.
Is there a lot of maintancence after installing a pool?
If they’re not equipped properly, yes they can be. However, at Cypress, we build our pools to be as maintenance-free as possible. We always include 2 skimmers, 2 main drains, and at least 6 returns to ensure proper circulation. All our pools also include glass media filtration, variable speed pumps, and mineral systems as standard for the best water quality available. We will also teach you about water chemistry and offer computerized water analysis at our Wade Road store. Want more help? We also offer our Annual Maintenance Plan (AMP!) which includes opening and closing your pool along with weekly maintenance. Just like getting your home cleaned weekly, we come out a vacuum your pool, test your water and add any necessary chemicals and check your equipment to make sure everything is working properly.
What other services do you provide?
We have a full-service department that offers everything from openings and closings, Annual Maintenance Plans (AMP!), filtration and sanitization upgrades, heater installations and repairs, and everything in between.
Is financing available?
We have a number of resources to help finance all or part of your pool.
Do you have a store?
Yes, we do! 115 Wade Road, Latham, right in the heart of the Capital District. We offer computerized water analysis, a full line of chemicals to keep your pool water crystal clear, automatic pool cleaners, maintenance equipment, and more!